Our Customer Promises
We are committed to providing world class service to our customers and trusted advice for the home. Our customer promises are our commitment to you - they're what we call 'The Winning Way'. At Winnings we:
Provide expertly chosen products
We are the authority in kitchen/laundry appliances and have taken into consideration the needs of the Australian lifestyle to make sure all of our products enhance the unique way we live in our homes.
Offer the best international and exclusive brands
We search the globe to find the world’s most outstanding cooking and laundry appliances and have an unmatched selection of these brands in our stores, often exclusively.
Provide unmatched product knowledge
Along with the brands we offer, our expert knowledge and the store experience is on hand to help you find the products that are perfect for your specific needs and requirements.
Give world class service
We always have and always will provide world-class customer service to our customers and trusted advice for the home.
Always offer fantastic value
We offer the best value in the market, for the best service.
Always give unbiased advice
Our product experts do not sell on commission, so we can be relied upon for unbiased and objective product advice, tailored to your household’s unique needs.
Cherish our family values
We respect our heritage, know where we came from and uphold the values that only a family business can have.
Customer Testimonials
At Winnings we are always delighted to receive feedback from our customers about the experience they have had when shopping with us.
"I cannot tell you how good it was to hear those words"
Hi, I would very much like to thank all the staff at Winning Appliances Crows Nest. On Easter Thursday, my husband and I woke to find that our refrigerator was no longer working. With an 18th birthday party organized for the Monday, I was feeling pretty panicked. I called a number of Electrical Appliance stores to see if I could get a fridge delivered on Thursday and the only response I got was “Sorry Ma’am, we can’t help you.” When I called Winnings at Crows Nest and told them of my predicament, the receptionists reply was “I am sure we can do something to help you.” I cannot tell you how good it was to hear those words. And not only did they help me, but I had a new fridge delivered by that afternoon. So, thank you very much, for supplying such good customer service.
Rita Crows Nest Winnings
Our awards
2018 Winning Appliances
Innovative Store Design for Winning Appliances Fortitude Valley Showroom
2016 Winning Appliances
2016 HIA QLD
Customer Service Awards.
2016 Winning Group
PwC Aspire Awards
Successful Family Business
2014 Winning Appliances
Gold: Best Brand Evolution, Asia-Pacific Transform Awards
2014 Winning Appliances
Silver: Best implementation of brand development, Asia-Pacific Transform Awards
2014 Winning Appliances
Silver: Best Creative Strategy, Asia-Pacific transform Awards
2014 Winning Appliances
Silver: Best Visual Identity, Asia-Pacific Transform Awards
Our History
A family business since 1906, we have a proud heritage and strong values centred around family. Most of all, we share the same passions as our customers: their pleasure in cooking, their eye for design and their love for the home.
1906
The origins
Inspired by his father John, Richard William Winning establishes a business dealing with the horse and carriage trade, as well as hardware. The R.W. Winning & Co. trading name is born.
Brothers
In the wake of World War II, brothers John 'Choc' and Richard 'Dick' Winning recognise the increasing demand for new products. The second generation of the Winning family business then makes the move into appliances.
1945
1955
Wholesalers
With an established history as a selling agent, a business deal with manufacturer Simpson develops and the family business expands to include new premises in West Ryde and a spare parts division.
Retailers
After years of supplying retailers with washing machines, John 'Choc' and Richard 'Dick' winning decide to become retailers in their own right. R.W Winning & Co. revolutionises the appliance retail industry, building cabinets and display units for the products on show.
1960
1980
The third generation
John 'Woody' Winning along with sister Peggy, brother Bill and cousins Richard and Elizabeth become the third generation of the family to manage R.W. Winning & Co.
Change of name
The family change the business’s name to Winning Appliances.
1986
1990
From strength to strength
The opening of six additional showrooms in NSW strengthens the family business.
100 years on
Winning Appliances enjoys its 100-year anniversary as a family-owned business. The milestone is celebrated with a gala party and the creation of a vintage style J-Van fleet.
2006
2011
The business grows
John 'Herman' Winning Jr takes over the reins from his father as the fourth generation to lead the family business. His appointment sees Winning Appliances expand into Queensland, with two new showrooms.
A venture west
Winning Appliances continues to expand, opening three showrooms in Western Australia.
2014
2016
110 years and going strong!
The Winnings Appliances family business celebrates 110 years supporting Australian families with Winning moments in their homes. Meanwhile, the business expands into the ACT with a brand new showroom in Kingston.
Winning Appliances enters ACT opening a Flagship Showroom in Kingston. The QLD Flagship Showroom relocates to Brisbane's landmark Flat Iron building in Fortitude Valley.
2017
2018
Winning Appliances enters VIC, acquiring a showroom in Brighton. The business opens two new showrooms in WA, one in Myaree and a Commercial showroom in Osborne Park.
Winning Appliances expands it's Victorian presence by opening Flagship Showrooms in Richmond and Chadstone.
2019
The Future
More about Winning
WINNING COMMERCIAL
MEDIA AND PRESS
We are very happy to engage with the media on issues relating to the retail and appliance industry.